Student Refund Request Form Logo

  • Student Refund Request Form

    CRICOS Provider: 00114A

  • This form is only applicable for requesting a refund for fees paid for topics or study withdrawn prior to the census date. Students wishing to apply for a refund for topics withdrawn from or failed after the census date should refer to the refunds, special consideration and remissions website. 

     

    Refund applications submitted via StudyLink will not be assessed. 

    • Personal details 
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    • International 

    • Refund payments will be determined by the International Student Tuition Fees Procedure Policy. 

      You are required to provide supporting documentation for your request. 

      Please only provide documents in English (or documents translated to English with translators seal and the original document). Documentation must include the date in which the circumstances occurred, changed or worsened where applicable.

      For the safety and wellbeing of our staff please do not provide innapropriate images. 

    • Visa refusal 

    • Visa refusal

      Please provide your Visa Refusal Notification from Department of Home Affairs.

    • Family or personal reasons 

    • Family or personal reasons

      Unforeseen family reasons have occurred or worsened after you accepted your offer, are beyond your control and mean you are unable to continue or successfully complete your studies. You need to substantiate how the circumstances impact you personally and make it impracticable for you to complete your studies.

      Examples:

      • Death or serious illness of a close family member (e.g. parent, sibling, spouse or child) or friend
      • Being a victim of a severe crime or accident

      Examples of supporting documentation:

      • Letter or professional statement from a medical practitioner, counsellor, police or social worker
      • Death certificate/funeral notice
      • Flight tickets if you have returned or are returning home

      The examples of applicable reasons and documentation provided are for reference only. Each case is assessed individually, and meeting the outlined examples does not guarantee that your application will be approved. Depending on your specific circumstances, other documentation or reasoning may be applicable. We encourage you to provide all relevant information for a comprehensive evaluation.

    • Medical reasons 

    • Medical reasons

      You have a medical condition that has impacted your ability to successfully commence your studies.

      Examples of supporting documentation:

      • A letter or professional statement from a medical practitioner or counsellor confirming dates of appointments including information such as:
        • The date which your medical condition became known or worsened during the applicable period
        • How your medical condition impacted on your ability to study
      • Flight tickets if you have returned or are returning home

      The examples of applicable reasons and documentation provided are for reference only. Each case is assessed individually, and meeting the outlined examples does not guarantee that your application will be approved. Depending on your specific circumstances, other documentation or reasoning may be applicable. We encourage you to provide all relevant information for a comprehensive evaluation.

    • Obtained permanent resident status 

    • Obtained permanent resident status

      Please provide evidence of your change in residency status. Your application will be assessed as per the International Student Tuition Fees Procedure Policy section 4.11.

      If you have been admitted into your course and changed your residency status before the relevant census date you may be eligible for a refund.

      Applicants requesting a refund for the Doctor of Medicine will need to refer to their offer letter for details on eligibility for a refund. 

    • Study at another registered provider 

    • Study at another registered provider

      To confirm your study at another registered provider, please provide your new offer letter and CoE. Please additionally upload a copy of the release letter request outcome in your application. 

      If you have not already contacted International Student Services (ISS) regarding a request to transfer or release from your studies. You can read more about this on our website here. See the International Student Transfer Procedures in the Policy Library for more detail.

    • Other 
    • Supporting documentation 
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    • International bank account details 

    • Please enter your bank account details in which you would like the refund to be processed.

      Please be advised the payment will be made via Electronic Transfer (EFT)

    • Please ensure the details provided are correct to ensure your application can be processed as quickly as possible.

      If you wish for your payment to be made to a third party please enter the bank details of the third party.

    • Additional Information - INR - Indian Rupee 
    • Additional Information - CNY - Chinese Renminbi 
    • Additional information - CAD - Canadian Dollar 
    • Domestic 

    • Please ensure your account details are up to date on the Student System. You will be able to update your account details in the Student System if you have an active FAN. You can access the Student System here. 

    • Domestic bank account details 

    • Please enter the details of the bank account you would like the refund to be deposited.

      Please be advised the payment will be made via Electronic Funds Transfer (EFT)
    • Payment to student/applicant 

    • I declare the information I have provided in this application is correct. I understand if I knowingly make any false or misleading statements I may be liable for prosecution.

      I understand by submitting supporting documentation, the University may contact the issuer of the document to confirm its authenticity.

      I, {name}, agree with the conditions of refund and declare I am the person to whom this refund is to be paid, if approved.

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    • Payment to third party 

    • I declare the information I have provided in this application is correct. I understand if I knowingly make any false or misleading statements I may be liable for prosecution.

      I understand by submitting supporting documentation, the University may contact the issuer of the document to confirm its authenticity.

      I, {name}, authorise the payment of this refund, if approved, to be made to {nameOf} as per the account details I have entered above. I agree to the conditions of this refund and understand the refund will not be paid directly to me.

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    • Important Information 

    • It can take up to 28 calendar days from full and complete submission of your application for Flinders University to process your refund payment, if approved. There will be delays with your refund payment, if approved, if: 

      • your refund form does not have the correct details or is missing required information
      • sufficient supporting evidence is not provided (where applicable)
      • you have not submitted this form
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