Comms channel selection workflow

1
Who is the audience?* This field is required.
All students
College based (all students)
Cohort specific (i.e. undergrad, postgrad, international, domestic etc.)
2
What is the purpose/ objective of your communication?* This field is required.
Emergency or critical notification (eg fire, closure, time critical information)
Critical impacts to students ability to succeed and/ or study at Flinders (eg academic, financial, mental wellbeing, ability to use university systems etc)
To promote an event
To promote student engagement/participation activities (e.g. survey)
To promote professional/ personal development sessions
To communicate regulatory requirements (eg student elections, changes to policy)
Give aways and free events goodies for students (eg bbqs, movie tickets)
Enhancing student experience (eg wellbeing sessions, yoga, mindfulness)
Promoting student advancement/ extra-curricular activities (awards, scholarships)
General information
3
The most appropriate channel options for sending your desired communication to students include:
4
1

All student email

Current students’ website slider

FLO banner

Okta notification

Other Flinders social media channels

SMS
5
2

College specific student email

SMS
6
3

Cohort specific student email

Digital screens across campuses

Flinders Connect screens

Plaza super screen

SMS
7
4

1300 354 633 on hold messages

All student email

FAQs on Ask Flinders portal

FLO announcements

FLO banner

Health, Counselling and Disability on hold messages

Okta notification

Other Flinders social media channels

SMS

University Switchboard phone on hold messages

Web content
8
5

Ask Flinders Facebook page

Flinders events page

Other Flinders social media channels

Ping! all student e-newsletter
9
6

Ping! all student e-newsletter
10
7

Digital screens across campuses

Flinders Connect screens

Flinders Orientation website content

Notice boards and columns

Ping! all student e-newsletter

Plaza super screen

Poster frames (A-Frames)
11
8

Ask Flinders Facebook page

Current students’ website slider

FLO announcements

Other Flinders social media channels

Ping! all student e-newsletter
12
9

Digital screens across campuses

Flinders Connect screens

Notice boards and columns

Ping! all student e-newsletter

Plaza super screen

Poster frames (A-Frames)
13
10

Ask Flinders Facebook page

Current students’ website slider

Flinders events page

Other Flinders social media channels

Ping! all student e-newsletter
14
11

Cohort specific student email

Digital screens across campuses

Flinders Connect screens

Flinders Orientation website content

Notice boards and columns

Ping! all student e-newsletter

Plaza super screen

Poster frames (A-Frames)
15
12

Ask Flinders Facebook page

Current students’ website slider

FLO announcements

Other Flinders social media channels

Ping! all student e-newsletter

Web content
16
13

Cohort specific student email

Notice boards and columns

Ping! all student e-newsletter

Poster frames (A-Frames)
17
14

Ask Flinders Facebook page

Other Flinders social media channels

Ping! all student e-newsletter
18
15

1300 354 633 on hold messages

Ask Flinders Facebook page

Current students’ website slider

FLO announcements

Other Flinders social media channels

Ping! all student e-newsletter

Web content
19
16

Cohort specific student email

Digital screens across campuses

Flinders Careers Instagram page

Flinders Connect screens

Flinders Orientation website content

Notice boards and columns

Ping! all student e-newsletter

Plaza super screen

Poster frames (A-Frames)
20
17

1300 354 633 on hold messages

Health, Counselling and Disability on hold messages

Ping! all student e-newsletter
21
18

Notice boards and columns

Poster frames (A-Frames)
22
Please visit the Student Experience Site for further information on these channels or contact student.experience@flinders.edu.au for assistance.
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